Diane L. Smith brings a wealth of experience and expertise to Arlington/Roe, drawing from a tenured career in the insurance industry. Previously, she was the Sales and Marketing Manager for Northern Indiana, before assuming her new responsibilities as Director of the Francis Roe Center for Professional Growth and Business Development Associate, Manager in 2024.

As the Director of the Francis Roe Center, (FRC), she works to align learning solutions with current and future needs for internal employees and partnered Arlington/Roe agents. Her responsibilities include facilitating onboarding sessions, focusing on new hires entering the insurance industry, or seasoned individuals looking for updates. She works with her internal partners on developing additional curricula based on industry needs, and company initiatives. She collaborates with key partnered carriers to promote educational sessions and works with groups and state associations to customize and foster learning experiences.

In her role as Business Development Associate, Manager, Diane is a mentor to Arlington/Roe Sales and Marketing associates new to the insurance industry. She leads the development of skill-building programs, coaching and coordinating training concentration, using various solutions to educate and work to develop associates into insurance professionals.

A graduate of Indiana University, Bloomington, holding a degree in Communications and a teaching certification, Diane began her journey in the insurance industry as a retail agent. With a vast career that includes working with companies such as Liberty Mutual, The Hanover Insurance Group, Nationwide Insurance and Arlington/Roe (from 2001-2004 and again from 2016 to present), she consistently demonstrates proficiency in property & casualty insurance.

Diane holds a CLCS designation and possesses licenses in P&C, and Life & Health. Committed to continuous learning and professional growth, she channels her passion for teaching and communication to contribute actively to the growth of others, thereby defining her accomplished career in the insurance industry.