About us
You may have worked with Arlington/Roe for years (or maybe just on a single risk), but how well do you know us and what we can do for you? Whether you’re familiar with some of our specialties or just discovering our full range of lines of business, allow us to reintroduce ourselves and give you a high-level overview of who we are, what we do and how we can help you find the right solution.
We are a family-owned, independent managing general agency and wholesale insurance broker. We’ve been in business since 1964, starting in a small kitchen on Indianapolis’ near east side. Francis Roe, father of Jim Roe, was the founder, and Jim took over the business in the 80s, when his father passed. Two of Jim’s sons, Andy (President & Chief Operating Officer) and Patrick (Executive Vice President & Chief Sales & Marketing Officer), joined the business, with Andy becoming president in 2024.
Our motto is “Do the Right Thing,” and we firmly believe in embodying the ideals of honesty, integrity and trust. We have a family history of valuing and trusting business relationships and uphold the Golden Rule as our guiding principle.
What Makes Us Different
We are more than a wholesaler; we are also an insurance broker and a managing general agency. We have binding authority with a wide variety of carriers. We have access to over 200 carriers, including standard, non-standard, admitted lines and non-admitted surplus lines. Long story short, we are dedicated to finding the carrier that is in the best interest for your insured’s risk.
Our practice areas, or departments, are:
- Aviation
- Bonds
- Commercial Brokerage
- Commercial Binding
- Farm & Ranch
- Healthcare & Human Services
- Personal Lines
- Professional Liability
- Transportation
- Workers’ Compensation
We are licensed to write business in all 50 states, but we focus on building partnerships with agencies in our 11 core states of Iowa, Illinois, Indiana, Kentucky, Michigan, Minnesota, Missouri, Nebraska, Ohio, Tennessee and Wisconsin.
One thing that differentiates us is our dedicated sales team. If you don’t know your sales & marketing manager, you can find them by checking out this sheet. If your state has two, give either one of them a call, and they will direct you to the right person. Your sales and marketing manager or business development associate can serve as your go-to for any of your E&S needs. They work in tandem with our production team and will help direct you to the right underwriter if you aren’t sure who to contact.
Tools & Education
We firmly believe in the importance of education for our associates and agency partners. In 2020, we launched the Francis Roe Center for Professional Growth, named in honor of Jim’s father. The Center is designed to educate our associates and agents and hosts multiple education sessions on a variety of topics, including special events, transportation, cyber and more. Our website has a section where you can find upcoming education sessions.
We also have monthly “Get to Know Arlington/Roe” webinars if you want a high-level overview of our product offerings. Check out the webinars page to register for the next one.
Along with education, we have several tools available at your disposal for education, information or self-service. Here’s a quick recap on what is available on our website:
- Resources
- This page on our website houses our articles, flyers, hit lists and videos. It’s a media library for information you may need.
- Online Rating
- Applications
- If you are unsure of which app to use, contact your sales team member or your underwriter.
- Associate List
- News
- Stay up to date on our articles, press releases and more
Our goal is to be a resource to you, whether that is through our product offerings, educational opportunities, or passing along our knowledge. We are in the business of serving and doing the right thing. Call us, and we will help you find the right solution.