As a member of the National Association of Professional Surplus Lines Offices (NAPSLO) board of directors, Jim expanded his involvement in the industry from regional to national.

Arlington/Roe moved to 8465 Keystone Crossing. An aviation insurance office was established in Louisville, Kentucky. Vickie Roe, Jim’s wife, joined the agency.

Jim’s service to NAPSLO marked the beginning of his dedication to affect change in the industry at a national level. Aviation grew as a national product for Arlington/Roe. Over the next few years, the Louisville office grew into a full commercial underwriting office.