In March, Arlington/Roe quickly formulated a response plan to the developing coronavirus pandemic. The company moved to a virtual work environment, with nearly all 187 associates in all offices working from home. The transition was quick and smooth, and there were little to no interruptions in how associates conducted business.

Patrick Roe was promoted to Senior Vice President, Marketing & Sales. Arlington/Roe ended the year with a new premium milestone of $213.7 million and 190 associates.